Contact Us

We appreciate your interest in Lolly Spins. This contact page is designed to help you reach the right department quickly and efficiently. Please read through the sections below to determine the best way to address your query. Understanding our role as an independent review and affiliate website is crucial for directing your questions appropriately.

Lolly Spins is dedicated to providing honest and comprehensive reviews of online gambling brands. We are not an online casino or sportsbook operator. This means we do not host games, manage player accounts, process financial transactions, or provide direct customer support for any gambling site. Our primary function is to offer information, insights, and recommendations to help you make informed decisions about online gambling.

Lolly Spins operates as an independent review and affiliate website. Our mission is to research, test, and evaluate various online casinos and sportsbooks, presenting our findings in an unbiased manner. We aim to be a trusted resource for players seeking reliable information about bonuses, game selections, payment methods, customer service quality, and overall user experience at different gambling platforms.

It is important to reiterate that Lolly Spins does not hold player accounts, nor do we manage any funds. We do not participate in the operational aspects of any online gambling brand. Our revenue is generated through affiliate partnerships, where we may earn a commission when users click through our links and register with an operator. This affiliation does not influence the integrity or objectivity of our reviews.

As an independent review site, Lolly Spins can assist with specific types of inquiries. If your question falls into one of the following categories, please use the contact method described in the relevant section:

• Feedback and Corrections: We welcome constructive feedback on our reviews, articles, and guides. If you believe any information on Lolly Spins is inaccurate, outdated, or requires clarification, please let us know.
• Partnership and Advertising Inquiries: For potential business collaborations, advertising opportunities, or affiliate partnership discussions, we are available to discuss terms.
• General Website Questions: If you have questions about the functionality of the Lolly Spins website, its content, or how we conduct our reviews, we can provide guidance.

Due to our independent status, there are many areas where Lolly Spins cannot provide assistance. It is essential to understand these limitations to avoid delays in resolving your issues. We cannot:

• Access or manage any player accounts on external casino or sportsbook websites.
• Process deposits, withdrawals, or bonus claims for any gambling operator.
• Provide customer support for issues related to specific games, technical glitches on operator sites, or account verification (KYC).
• Intervene in disputes between a player and an online casino or sportsbook.
• Offer financial or legal advice related to online gambling.

For any issues pertaining to your player account, transactions, or gameplay, you must contact the customer support of the specific online casino or sportsbook directly. They are the only entity with access to your account details and the authority to resolve such matters.

Lolly Spins does not operate any online casino or sportsbook. Therefore, we do not have access to your player account information, nor can we assist with any account-specific issues, including:

• Problems with logging in or account verification (KYC).
• Inquiries about deposits, withdrawals, or pending transactions.
• Questions regarding bonuses, wagering requirements, or promotional offers.
• Disputes about game outcomes or technical issues experienced on an operator's platform.
• Requests for account closure or self-exclusion from a specific gambling site.

For all such matters, please contact the customer support team of the online casino or sportsbook where you hold an account. Most operators offer multiple contact channels, such as live chat, email, or telephone support, which are typically available 24/7. Refer to the "Contact Us" or "Support" section on their respective websites for the most direct assistance.

For all legal inquiries pertaining to Lolly Spins, including but not limited to terms of service, privacy policy, data protection, or compliance matters, please direct your correspondence to our legal department. We take all legal matters seriously and will respond in a timely manner.

Please send all legal inquiries to: [email protected]

Ensure your communication is clear, concise, and includes all relevant details to facilitate a prompt and accurate response. We are committed to operating within all applicable legal frameworks and protecting the interests of our users and our brand, Lolly Spins.

Lolly Spins respects intellectual property rights and is committed to complying with the Digital Millennium Copyright Act (DMCA) and other relevant copyright laws. If you believe that any content published on our website infringes upon your copyright, please submit a formal DMCA takedown request.

Your notification must include the following information:

• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Lolly Spins to locate the material.
• Information reasonably sufficient to permit Lolly Spins to contact the complaining party, such as an address, telephone number, and an email address.
• A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Please send all DMCA and copyright takedown notices to: [email protected]

We will review all legitimate requests and take appropriate action in accordance with applicable laws.

Lolly Spins is a strong advocate for responsible gambling. We understand that gambling can be addictive and can lead to serious problems for some individuals. While we do not offer direct support for problem gambling, we are committed to guiding our users towards resources that can help.

If you or someone you know is struggling with gambling addiction, please seek help immediately. There are numerous organizations dedicated to providing support, advice, and treatment. These resources offer confidential and professional assistance:

• Gamblers Anonymous
• National Council on Problem Gambling
• GamCare
• Gambling Therapy

These organizations provide helplines, online chat support, and self-assessment tools to help individuals manage their gambling habits. Remember, responsible gambling is about playing for fun and knowing when to stop. If gambling is no longer enjoyable or is causing financial or personal distress, please reach out to these dedicated services.

We strive to respond to all legitimate inquiries in a timely manner. Our typical response time for general feedback, partnership inquiries, and website-related questions is within 2-3 business days. Legal and DMCA inquiries are handled with priority and will receive a response as quickly as possible, usually within 1-2 business days, depending on the complexity of the matter.

Please note that inquiries sent to the incorrect department or those that fall under "What We Cannot Help With" may experience significant delays or may not receive a direct response, as we will be unable to assist. We appreciate your patience and cooperation in helping us manage communications effectively at Lolly Spins.